Team New Hope: Our Conway Location
New Hope Prosthetics & Orthotics has seven locations across Arkansas and Mississippi, and this month we're showcasing our amazing crew over in Conway! Our office is located at 923 Parkway in downtown Conway, just west of Toad Suck Square and east of the Central Fire Station.
Our Conway office consists of six staff members, including our three practitioners, Ian, Nick, and Steve. Ian, who is with us full-time, takes care of prosthetics, orthotics, and diabetic shoes. Nick mostly handles prosthetics, and Steve fits diabetic shoes and inserts.
Our office staff includes Kristen, Tonya, and Katie. Kristen, our office administrator, communicates with insurance companies and collects the necessary documents from our patients' physicians. Tonya serves as our patient liaison for veterans, working alongside the VA to make sure all of our veterans get the correct devices they need for a successful recovery. Katie is our patient care coordinator, who greets patients both on the phone and at the front desk, as well as scheduling appointment times.
Our office provides services for an array of patients, including accommodating patients with both prosthetic and orthotics devices. Most of our Conway patients are fitted for diabetic shoes and inserts.
What we do around here is quite personal to us, including one of our employees who shared with us why she's proud to be a part of the New Hope Prosthetics & Orthotics team:
"I was a teacher for 31 years to help better equip the minds of my students. After I retired from teaching, I wanted to continue to help people on a daily basis. My husband is a double amputee, and I learned about an open position at New Hope and immediately knew I wanted to be a light for people as so many have been for him in his journey. New Hope allows me to make hope happen for so many every day."
Proud to Serve Conway
At our office, we want our patients to feel as if they are family. It is a wonderful feeling to hear the patients say that they know their new device is going to make a difference in the way they live their lives on a daily basis.
We want to give our patients the confidence to live their life to the fullest. After all, that is making hope happen.